Customer Care

Popular questions

• How can I renew my subscription?

  Log into your backoffice

  Press “Renew” under your subscription plan and complete the payment.

• How to upgrade my subscription?

  Log into your account.

  Press “Upgrade” under the chosen subscription and complete the payment.

• I can’t log into my dashboard

  Please make sure to use your username, not email for your login.

  If you want to reset your password, click on "Forgot Password"

  You will receive a reset password link email to your registered email address. (It will take a few minutes to receive the email)

  If you receive an error message when entering your email address, please contact our support team by submitting a ticket.